T-21 SERVICE and PRICE Sampling

AUTHORING / WRITING

"How you say it" often carries as much weight as "what you say." T-21's professional authors can help. Original text starts at $55 per finished page, including revisions. (Long, complex text, Instruction manuals with graphics, Slogans, and Speeches can cost more.)

TELEPHONE AUTO ATTENDANT (Telephone Tree) SYSTEM DESIGN and SCRIPTING

Poorly designed "phone trees" anger callers. But, they like systems that quickly route them to the people or information they seek - saving you money as well. T-21 Design, Revision, and Scripting services start at just $500. (Complexity and size affect cost.)

CHANGE CONTROL SYSTEM DEVELOPMENT and SUPPORT

Coordinating the work of many participants in a project or common endeavor saves money. Change Control program development and support services cost starts at only $1500. (Size and complexity of project or work will affect costs.)

CUSTOM CHARTS / GRAPHS / DIAGRAMS

Most people are image-oriented; one graph or diagram can say more than pages of text. A simple, highly effective, Chart or Graph, made from customer data, can cost as little as $14. (Complexity increases costs.)

COMMUNICATIONS: Long Distance Telephone Plan Analysis

Most organizations will spend from $1,200 - $60,000 on long-distance services over 10 years. T-21 analysis and selection services can often save $120 - $12,000. Yet, our analysis cost starts at just $19. (More complex analyses, with larger samplings, and multiple users with different calling patterns, will increase costs).

COMMUNICATIONS: Mobile Equipment Service Analysis

Cell phones are ubiquitous and cost most organizations $3,000 - $460,000 over 10 years. Our analysis and selection services may save $300 - $93,000 over the same period, but T-21 prices start at just $29. (More complex analyses will increase costs.)

PROJECT COORDINATION SYSTEMS DEVELOPMENT (Information Control Point)

Time, effort, and money are wasted when people don't have quick access to accurate information. An Information Control Point (ICP) keeps everyone properly informed and up-to-date. T-21's ICP support starts at $1100. (Average cost for medium-sized projects is $2440.)

CONSULTING - General

On-call access to a second opinion by an unbiased, knowledgeable analyst provides a valuable "outside perspective" to help you make the best decisions. T-21 access cost is only $29/mo. (CWM Work time is charged only when you request help.)

COPYRIGHT PROTECTION and ENFORCEMENT ASSISTANCE

In today's electronic world, copyright infringement is common. T-21 can help protect your creative work from being copied and used illegally. Our support cost starts at just $4.50 per item. (Optional services are at additional cost; $7.00 minimum charge may apply per job.)

CRM - CUSTOMER RELATIONS MANAGEMENT

One "word-of-mouth" recommendation is worth a hundred new "cold contacts." If your clientele isn't reminded of you enough, they'll forget you; yet too much contact will annoy them. Keep your clientele relationship alive with a well-planned schedule of meaningful customer contacts. CRM Plans can start at $300 per contact cycle. (Complexity and size will affect cost.)

CUSTOMER SUPPORT (Outsourced)

"Support your product or service and it will support you." Good Customer Support more than pays for itself in Customer Growth, Participation, Satisfaction, and Increased Revenue. Direct support services start at just $300. (Cost will vary with services selected.)

EDITING / PROOFING - Text / Documents

The written word - on paper or on the Internet - is often your "first line of contact" with your clientele, where they form a lasting impression of your organization. They'll surmise: "Poor Writing = Poor Organization." Good writing, grammar, syntax, and cogency are basic to success. T-21's basic editing starts at only $14 per finished page. ("Re-write Editing" starts at $32 per finished page.)

FACILITY and SPACE PLANNING

When making changes, big savings come from knowing how everything will fit or work - in advance. T-21 can help you pre-plan rearrangements, remodeling, or new construction - right down to the last detail. A one-room layout, drawn to scale, starts at $19. (Subsequent modifications to drawings start at only $9.)

GRANTS RESEARCH and APPLICATION

Tens of thousands of Grants, offered by Federal, State, and Local governments, Foundations, and Private Individuals, and worth nearly $500,000,000 - are awarded each year to Individuals, Not-for-Profit Organizations, Small Businesses, Other Businesses, Special Groups, and all levels of state and local governments. However, it takes expert advice and skills to be successful in obtaining Grant Awards. T-21 can help. Costs for T-21 Grant Research and Analysis averages approximately $353 and full Application and Advisory Services range from $882 to $3822.

STOCK GRAPHICS FINDER / LOCATOR SERVICES

Finding that one right picture that is "worth a thousand words," can take hours, days, or weeks of your time (if you succeed at all). Our technicians have indexed instant access to hundreds of thousands of stock images to quickly locate that "one" you need. (Many images are royalty-free.) T-21's locator service starts at only $19.

EMPLOYEE HIRING Support

A hiring mistake is wasteful, frustrating, and costly; but hiring the right person can pay dividends for years. T-21's Recruiting, Screening, and Reporting services are available only when you need them and are entirely flexible. Cost starts at only $300. (Full-service, "end-to-end" support, with background checking, averages $1875.)

INTERMEDIARY NEGOTIATION and PROBLEM RESOLUTION SERVICES

Impartial help in resolving a Negotiation or Dispute, easily and amicably, is often the cheapest and best alternative. T-21 services for a simple issue start at $55. (Complex situations or those involving interpersonal animosities or intransigence will increase costs.)

KNOWLEDGE MANAGEMENT SYSTEMS DEVELOPMENT and SUPPORT

Organizational knowledge is a key to success. When staff leave or retire, information is lost - weakening the whole organization and making new employees less effective. This service helps capture and easily retrieve vital information. Costs for modest projects can start at $1240. (Average cost for medium-sized projects is $4480.)

LANGUAGE TRANSLATION and EDITING

Communicating with your Target Audience in familiar terms builds trust and fosters participation and success. T-21 provides Translation of five languages to English - as well as Editing to enhance message effectiveness. Our Translation services start at only $19.95 per 1000 words. (Editing, rewriting and other optional services increase cost.)

LOGOS - Custom

A Logo brings instant recognition. T-21's modified Semi-Custom Logos start at just $9.99 (sale price) and fully Custom designed Logos start at only $95. (Complexity, optional selections and iterative design changes will increase cost.)

MAPS - Custom

Maps help your clientele find you or locate what they're looking for in your store. A simple, free-scale Driving map or Fire Escape Diagram by T-21 starts at just $15. (Complex graphics, drawn to scale, cost more.)

NAMING of PRODUCTS / SERVICES and SLOGAN DEVELOPMENT

Just the "right" Name or Catchphrase for any Organization, Campaign, Product, or Service is a powerful tool - but finding the one, best for you, can be difficult. T-21 professionals research and generate lists of Candidate Names or Slogans for your consideration. Costs start at only $300.

OFFICE SYSTEMS - Custom Spreadsheets and Databases

Computer Spreadsheets or Databases, precisely tailored to your needs can be powerful tools - saving countless, costly work hours. T-21 can build easy-to-use, custom systems, complete with instructions - starting at just $90. (Complexity increases cost.)

PC EQUIPMENT and SOFTWARE PURCHASE ADVISOR

Buying unnecessary computer capability wastes your money. Buying too little wastes even more. Our expert support helps you pick the most cost-effective computer systems and software for your needs. T-21 Advisor cost starts at only $65.

PC MAINTENANCE and SUPPORT (Virtual)

Loss of your work can be devastating and costly. Our on-call professional support helps you maintain your computers in safe condition and fix problems. Service access starts at just $39/mo per PC. (CWM Work time is charged only when work is needed.)

COMPUTER PRE-DELIVERY CONFIGURATION SERVICES

T-21 pre-configures and tests new PC's and Wireless Networks, prior to installation. Then, when you receive them - just plug-in and start to work. There's no frustration, wasted time, or being "on hold" with Help Desks. T-21 support starts at only $55/PC. (Complexity and number of services requested affect cost.)

PRESENTATIONS - Formal Graphical and Textual

How you present something is almost as important as what you say. A well-organized, easily understood, professional presentation garners respect for you and your message. T-21 support for verbal, printed, or Internet presentations averages from $125 - $970. (Large, complex presentations with custom graphics will increase cost.)

PROMOTION of PRODUCTS / SERVICES

Regardless of how good your Product or Service is - without effective promotion, it may not succeed. T-21 Research, Information, Advice, and Promotional Campaign support starts at $1980. (Complexity, volume, and duration will affect cost.)

PURCHASING SERVICES (On-Call) for PRODUCTS and SERVICES

Inexpensively get the best products and services at the lowest prices, but spend no time doing it. T-21 gives you access to your own on-call Purchasing Agent - only when you need it - for just $29/mo. (CWM Work time for specific assignments is charged only when work is requested.)

QUALITY MANAGEMENT (QM) PROGRAM DEVELOPMENT and SUPPORT

Customers always seek quality. Producers of high quality, reasonably priced products or services succeed. Quality Management programs help assure quality and lower costs. T-21 QM Program support averages only $384 per procedural step iteration (including all text, graphics, and materials).

RESEARCH SERVICES

Lacking complete, accurate, and reliable information is costly. But it's not always easy to obtain. T-21 gives you access to on-call General, Market, Product, and Solution research - only when you need it. On-call research is available at normal CWM costs. Access to discounted research and CWM rates start at just $18.75/mo. (CWM Work time for specific assignments is charged only when work is requested.)

SIGNS - Custom

Signs Inform, Warn, Instruct, and Direct people - saving you money. T-21 produces signs, ready to print, or pre-printed and shipped to you. Our low prices allow you to inexpensively keep signage current. A simple ready-to-print sign starts at only $9. (Complex, pre-printed signs will increase cost.)

SPECIAL CUSTOM DESIGNED SERVICES - To Meet Unique Needs

Sometimes you encounter temporary, unusual, or ad hoc tasks that must be done. They may be out of your field of expertise or too time consuming for you to do. T-21's Special Services provide support for your unique requirements. Cost starts at $240. (Large, complex projects will increase costs.)

SURVEYS

Knowing an area's terrain and pitfalls before starting a venture can spell the difference between success and failure. Surveys help you make sound decisions about your product lines or services. Survey support cost starts at $2925. (Large surveys, requiring numerous participants are more costly.)

TESTING and ASSESSMENT of Products and Services

"First impressions are lasting impressions." Market failures are often due to lack of comprehensive pre-testing. T-21 provides single- or multi-stage testing of products and services (including user manuals). Our Teams view your product as would end-users - providing valuable analytic feedback. Testing cost starts at $440.

VIRTUAL ASSISTANT (On-Call) ASSISTANCE - For Sporadic, Ad Hoc Needs

An on-call assistant, doing whatever you need, whenever you need it, is invaluable. They perform those important little tasks that that you don't have time for. T-21 Virtual Assistant access cost is only $39/mo. (CWM Work time for specific assignments is charged only when work is requested.)

WEB CONTENT COPYRIGHT PROTECTION and ENFORCEMENT

It's easy for Internet thieves to illegally use your creations. T-21 provides inexpensive Registration, Preventive Techniques, and Copyright Enforcement assistance to help you stop and/or prevent theft of your work. Cost starts at $6.25/item. (Options selected affect cost. $7.00 order minimum may apply.)

NEW WEB SITE DEVELOPMENT

A Web Site reaches more people with more information, less expensively than any other medium. T-21's professionals can provide you with a Semi-Custom Web Site, modified to your liking, starting at $29.95/pg. We can also provide you with a fully Custom Web Site, starting at $95/pg. (Complexity, optional selections and iterative design changes will increase cost.)

EXISTING WEB SITE ENHANCEMENT

Your Web Site is more effective with precise, fresh, succinct, cogent content and effective promotion. Our expert Authoring, Editing, Proofreading, Graphics, Language Translation, Site Testing and Monitoring, and Search Engine Promotion services start at $19/pg. - increasing with the amount of service requested.

WORD PROCESSING / TYPING / TRANSCRIPTION SUPPORT (On-Call)

Access to on-call Typing / Transcription support for routine, overload, emergency, off-Hours, or holiday situations costs only $39/mo. (CWM Work time for specific assignments is charged only when work is requested.)

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T-21 Service & Price Sampling

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T-21 Service &
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