EXAMPLE
 Computer Pre-Delivery Preparation

T-21 Example of  Computer System Pre-Delivery Configuration Support.

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Pre-Configured 'Turn-Key'  Computer Systems

  

At times, everyone makes a "penny-wise and pound-foolish" decision.   That's when we realize that we spent an inordinate amount of time on something we should have hired someone else to do.   Following is a case-in-point:

ELECTRICAL CONTRACTING FIRM.  
 

Problem.   The owner of an electrical contracting firm contacted T-21, saying that his company needed a new computer system, but he didn't want to take his or other employees' time to set-up, test, and configure it.   He said, "We went through this a few years back and had confusion, problems, downtime, phone calls, manuals, and wasted time.   I've got a business to run and I want a system to be ready for us to use when it hits the door, if that's possible."
 

Action.   His T-21 Team Manager (TM) assured him that we have a program, designed to do exactly what he wanted.   The TM formed a System Team to analyze the company's needs for equipment and software.   The resulting specifications were sent to the owner for confirmation.   The system was ordered and drop-shipped at T-21 technical offices, where it was set up, software was installed, and a secure Wireless Network was established to link the computers together.

All of the desired changes were made to the software, the complete system tested, the hardware 'burned-in' for a week, and complete instructions were written, detailing what to do when it arrived at the company.   Then, the entire system was re-packaged and shipped to the owners.   On arrival, the company needed only to place the hardware where they wanted it and plug it in, as instructed.
 

Result.   The complete system took the company about 2 hours from un-boxing to full use - ready to go.   They started using it immediately and reported that it was even easier than they had expected.   Later, they arranged for T-21 to do the routine maintenance and updates for them.
 
 
 

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