WORD PROCESSING
(On-Demand Typing / Transcription)

T-21's  WORD PROCESSING Service Provides On-Demand Assistance With Document Production - Whenever Needed.

 
Typing / Transcription Support Is Available for  Routine,
Overload,  Emergency, or  Off-Hours  Situations.
 

SERVICE  DEFINITION:   ON-DEMAND WORD PROCESSING SUPPORT.

Would you like to have Word Processing support and pay for it only when you need it?   Would you like this support to be on-call - Days,  Evenings,  Weekends, or  Holidays?   That's exactly what this service offers you:  Help when you need it and  zero Work Costs when you don't.

Take a look at how this popular T-21 service can help:

• PEAKS and VALLEYS.   Most of us have Word Processing workloads, ranging from light to heavy.   When you staff for the peak loads - you're overstaffed the rest of the time;  this is very costly.   If you don't staff for peak loads - you'll fall behind.   T-21's W-P service can help smooth out your workload, by providing help only when you need it.
   

• DAYS, NIGHTS, WEEKENDS, and HOLIDAYS.   Sometimes, when you have off-hour  work or need  emergency  W-P help - you're just plain "out-of-luck."   But, T-21's flexible Word Processing service is designed to help you through these difficult periods.   And you only incur Work Costs for those times when you absolutely need it;  otherwise, your Work Cost drops to zero.
   

Our W-P Teams can complete rough-draft typed materials or transcribe handwritten materials faxed to our offices -or- work from computer voice files e-Mailed to us.   They'll produce beautiful, perfect final-copies for you.
 

[Note:  T-21's  Language Translation  services also routinely work with our W-P Teams to transcribe documents in a number of foreign languages to English.  (WHEN VIEWING THIS LINK, USE YOUR BROWSER'S  "BACK"  ARROW TO RETURN HERE).]

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For a T-21 example of how Word Processing Services can help,
click:   Word Processing Support - Example  

 

 
THIS  ON-DEMAND  WORD PROCESSING SERVICE  WORKS FOR YOU. 

   Consider the possibilities by reviewing a few common cases:  
  

Late Night  / Overtime.

A document is due out tomorrow, and the secretary-typist went home sick or is unavailable at night.   The unfinished computer file is e-mailed to the T-21 W-P Team and a hand-annotated paper-copy, noting the desired changes, is sent to them by Fax.

The T-21 W-P Team makes the changes to the computer file, proofs and spell-checks the document, then sends it back by e-Mail or Fax.   This continues until a final version is approved;  your Team then formats it for your letterhead and e-Mails it, ready for printing.

• Problem Solved:   It's almost like having a secretary in the next room.

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Holiday Work.

A manager needs to deliver a Keynote address at 8 a.m. on the morning after a holiday.   The handwritten document is faxed to T-21, and the W-P Team transcribes it into a W-P computer file, edits, proofs, and formats it.   This copy is faxed back, double-spaced, for any further hand-revisions;  these are incorporated by the T-21 Team into the document.   The final version is printed and faxed back - ready to distribute and deliver the next morning.

• Crisis Averted:  The work is completed on a holiday and the manager never had to leave his business or home office.
  

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Overload Relief.

An organization is experiencing a temporary overload of W-P work and the staff is falling behind.   They e-Mail voice files of dictated materials to their T-21 Team.   The Team quickly transcribes the material and faxes double-spaced hard copies of the material back to the company.   Handwritten changes are made to drafts and faxed back to T-21.   The Team  incorporates the changes into the computer files, proofs and spell-checks them, then sends the completed files, ready for printing.

• Staffing Levels Maintained:  They used T-21 to temporarily expand their normal office output so they never fell behind;  after the overload is resolved, their T-21 Work Cost dropped to zero.
  

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Occasional Need.

A small-business owner has occasional need of W-P services.   Periodically, he must produce Agreements, Contracts, Warranties, and other documents.   He uses T-21's W-P Services only when he needs them.   Now, when he needs help, he gets it.  When he needs no help - he pays no Work Costs.

• Money Saved:   The owner wisely uses T-21 only when he needs help and keeps his Overhead cost low.

  

 
COST of  T-21 WORD PROCESSING  SUPPORT.

T-21's W-P Service allows you to  use just what you need,  only when you need it - even Nights, Weekends, or Holidays - if you so desire.   When you don't need help - your work costs are zero.

Low Service Access charges, billed quarterly, allow you to have this  on-call  service when you need it.   Then, only when you need help, you pay our standard Work Rates.   It's that simple.   [CLICK  RATES  FOR DEFINITIONS OF HOLIDAYS AND OTHER PERIODS.    (CLOSE ENSUING PAGE AFTER VIEWING).
 

 
You only pay for work when you need help.   When you don't need any services, your Work Costs drop to zero - yet you still have Word Processing professionals standing by to help you - complete with facilities, equipment, supplies and all overhead costs included.

You may cancel at the end of any quarterly billing period and receive a 100% refund of any CWM balance remaining after all charges up to the cancellation date.

    Notes:

• ACCESS CHARGES ARE 'PER MAXIMUM W-P STAFF TO BE MADE AVAILABLE'  (e.g. - "1 PERSON AVAILABLE DURING STATED TIME PERIOD(s)" ARE AT THE BASIC CHARGE,  "2  W-P STAFF AVAILABLE"  ARE TWICE THE BASIC ACCESS CHARGE)  AND ARE SUBJECT TO  NOTICE REQUIREMENTS.    (CLOSE ENSUING PAGE AFTER VIEWING).
   

• ACTUAL WORK COSTS ARE COMPUTED ON T-21's STANDARD 'COMPLETED WORK MINUTE'  (CWM) BASIS.   FOR MORE ON THIS, CLICK  CWM.    FOR MORE ON  T-21 PAYMENT POLICY, CLICK:  BILLING.    VIEW A LISTING OF DEPARTMENTAL RATES BY CLICKING:  RATES.     (CLOSE ENSUING PAGES AFTER VIEWING).
   

• CUSTOMERS MUST MAINTAIN A CWM BALANCE SUFFICIENT TO COVER ANY WORK ORDERED (minimum 1-hour) PLUS ANY APPLICABLE SPECIAL CHARGES.    ANCILLARY CHARGES FOR SPECIAL MATERIALS AND COMMUNICATIONS MAY APPLY IN SOME SITUATIONS.   FAILURE TO MAINTAIN A BALANCE SUFFICIENT TO COVER REQUESTED WORK WILL RESULT IN A TEMPORARY SUSPENSION OF SERVICE UNTIL THE BALANCE IS RESTORED.
   

  • SPECIAL SITUATION #1:   FOR 'EXPEDITED' WORK and NON-NORMAL WEEK DAYS / HOURS, 'WAIT TIME' BETWEEN WORK PERIODS, WHILE AUTHOR MAKES CHANGES TO DOCUMENTS, WILL INCUR A CHARGE OF 39% OF THE CWM RATE IN EFFECT AT THAT TIME.
     

  • SPECIAL SITUATION #2:   SUBJECT TO APPLICABLE  NOTICE REQUIREMENTS  IN EFFECT, ACCESS TO W-P SERVICES, ABOVE THE CUSTOMER'S PREVIOUSLY PAID ACCESS LEVEL, MAY BE ARRANGED IN EMERGENCY SITUATIONS.   IN SUCH CASES, THE ADDITIONAL QUARTERLY ACCESS RATES (ABOVE) ARE CHARGED AT THE TIME OF ORDER AND MUST REMAIN IN EFFECT FOR AT LEAST ONE CALENDAR QUARTER.    (CLOSE ENSUING PAGE AFTER VIEWING).
     

It's a Unique and Unbeatable 
Service from T-21.

 
INTERESTED in  ON-DEMAND  WORD PROCESSING HELP?

It won't cost you a penny to find out how T-21's W-P services can help you.   If you could benefit by having Word Processing professionals standing-by for you - then this service is for you.   To find out more, just  CONTACT T-21  and discuss your situation and needs with your T-21 Team Manager.

We're Here to Help.

 Thank You for Considering T-21. 

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Page Updated:   4/2008

 
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