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Knowledge
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T-21's
KNOWLEDGE RETENTION MANAGEMENT Service Provides Systems to Rapidly
Capture,
Categorize, Store, and Retrieve Vital Information.
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PROCEDURES, POLICY, METHODS |
DATA
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SPECIAL SITUATION HELP |
SUPPORT |
. . . and many other things.
With no Knowledge Retention Management (KRM) system, important knowledge resides only in the minds of existing staff. As people leave or retire and new people come in, information is lost - weakening the whole organization. KRM prevents: continually "reinventing the wheel," wasted time and money spent on repeated learning curves, searching for important information, and mistakes. The goal of a KRM system is:
CAPTURING, CLASSIFYING, ARCHIVING, and RETRIEVING
Information - Vital to an Organization
KRM is especially valuable to any organization when it's important to know exactly what to do and how to do it. As you might imagine, this includes the majority of all jobs, including:
MANUFACTURING:
Specialized Production Knowledge, Techniques, and SpecificationsOFFICE WORK:
Procedures for Processing, Billing and ReportingSALES FORCE:
Client Information, Resources, and TechniquesKRM captures an organization's specialized knowledge and makes it instantly and continually available to every generation of worker.
Knowledge Retention Management is a cornerstone of the most rigid quality standards in the world, including: ISO-9000™ and Baldrige National Quality.™ Why? In order to operate efficiently, eliminate mistakes, and produce quality work - easy, standardized retrieval of information is essential.
T-21's professionals can help you capture information, vital to every person in every job in your organization. KRM can save staff time and money, make it easier for everyone to perform efficiently and effectively, reduce mistakes, and help produce a better product or service.
When
planned and executed correctly, Knowledge Retention Management is invaluable. A
proper KRM system formalizes and
archives your
organization's vital knowledge and makes it easily available to everyone
who needs it. There's no substitute for everyone having, at their fingertips, everything
they need to
know for their job - anytime they require it. New staff come up to speed
quickly, everyone is more efficient, and work is more accurate.
It saves money and increases quality.
For an example of how this Service can help, click:
Knowledge Retention Management - Example
T-21
can help you to establish a Knowledge Retention Management System, tailored just to your
organization. Our specialized Teams can
Design, Build, Operate, Maintain,
and Update it - or anything
in-between. Also, a dynamic KRM
system requires a continuing informational stream
to keep it current; your T-21 Team can integrate it for you,
by:
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CLASSIFYING, |
Access Limits can be established so staff can only
view information, appropriate to their work.
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With a good Knowledge Retention Management system in service, everyone just concentrates on their job and quickly accesses the information they need - when they need it. Your T-21 Team also establishes a system for entry of new information, so that when it's needed - it's available. Over time, every operational detail is accumulated in the system. The benefits and savings can be enormous.
Knowledge Retention Management
Fosters Success in Any Organization.
KRM
system costs will vary, depending on the project Size, Complexity, and Number of
Services
provided. An example of T-21 costs for Designing, Building,
and Operating an average, moderate-sized, Knowledge
Retention Management
system is shown below:
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PROJECT SIZE |
PROJECT OPERATION [CWM rates in link below] |
| Bsn. Processes / Jobs: 84 | System Design: 32 CWM hours |
| Personnel: 121 | System Build, Test: 86 CWM hours + $350, fixed costs |
| Locations: 1 | Initial Operation: 8 hours / day (5 day week) |
| Routine Operation: 1-hour / day (5 day week) |
Work time is billed at T-21's standard 'Completed Work Minute' (CWM) basis; (for more on this, click: CWM). Charges will accrue from the actual CWM's expended. Clients are responsible to maintain a balance sufficient to cover any work costs incurred. For more on T-21 Charges, click: T-21 Payments Policy. For a listing of Departmental Rates, Click: T-21 Rates. (CLOSE ENSUING PAGES AFTER VIEWING).
It costs
nothing to explore the advantages of T-21's KRM service for your
organization. Just
CONTACT
T-21 if you think that our Knowledge Retention Management assistance might enhance your
organization's Savings, Effectiveness, and Efficiency. Your Team Manager
(TM) will work with you to develop a system
that will bring lasting benefits to everything you
do.
We're Here to Help.
For a Closer Look at Using Outsourcing and
T-21's Services, Click:
OUTSOURCING
INFORMATION
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For a look at other T-21 Services, click:
T-21
SERVICES
Thank You
for Considering T-21.
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