Knowledge
Retention
Management

T-21's   KNOWLEDGE RETENTION MANAGEMENT  Service Provides Systems to Rapidly Capture, Categorize, Store, and Retrieve Vital Information.

KNOWLEDGE
Example
ORG.
Services
T-21
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CONTACT
T-21
 

Knowledge Retention Management (KRM) System
Development and Support

 
 

Reduce Training Time
  for New Staff  and  Enhance Productivity
of Every Member of Your Organization.
 

DEFINITION:   KNOWLEDGE  RETENTION  MANAGEMENT  SYSTEMS.

Knowledge is the key to any organization's efficiency and effectiveness.   It's essential that every employee or work participant has rapid access to vital knowledge, including:
 

PROCEDURES, POLICY, METHODS

DATA /
SPECIFICATIONS

SPECIAL SITUATION  HELP

SUPPORT
REFERENCES

. . . and many other things.
 

With no Knowledge Retention Management (KRM) system, important knowledge resides only in the minds of existing staff.   As people leave or retire and new people come in, information is lost - weakening the whole organization.   KRM prevents:  continually  "reinventing the wheel,"  wasted time and money spent on repeated learning curves,  searching for important information, and  mistakes.   The goal of a KRM system is:

CAPTURING,  CLASSIFYING,  ARCHIVING, and  RETRIEVING
Information - Vital to an Organization

 

KRM is especially valuable to any organization when it's important to know exactly what to do and how to do it.   As you might imagine, this includes the majority of all jobs, including:

MANUFACTURING: 
 
Specialized Production Knowledge, Techniques, and Specifications

OFFICE  WORK:
 
Procedures for Processing, Billing and Reporting

SALES  FORCE:
 
Client Information, Resources, and Techniques

KRM captures an organization's specialized knowledge and makes it instantly and continually available to every generation of worker.
 

Knowledge Retention Management is a cornerstone of the most rigid quality standards in the world, including:  ISO-9000™ and Baldrige National Quality.™   Why?   In order to  operate efficientlyeliminate mistakes, and  produce quality work - easy, standardized retrieval of information is essential.

T-21's professionals can help you capture information, vital to every person in every job in your organization.   KRM can  save staff time and money,  make it easier for everyone to  perform efficiently and effectivelyreduce mistakes, and help  produce a better product or service.

  


 
E
FFECTIVENESS of  KNOWLEDGE RETENTION MANAGEMENT  SYSTEMS.

When planned and executed correctly, Knowledge Retention Management is invaluable.   A proper KRM system formalizes and archives your organization's vital knowledge and makes it easily available to everyone who needs it.   There's no substitute for everyone having, at their fingertips, everything they need to know for their job - anytime they require it.   New staff come up to speed quickly,  everyone is more efficient, and  work is more accurate  It saves money and increases quality.
 

For an example of how this Service can help, click:  
Knowledge Retention Management - Example

 


 
H
OW  KNOWLEDGE RETENTION MANAGEMENT  WORKS.

T-21 can help you to establish a Knowledge Retention Management System, tailored just to your organization.   Our specialized Teams can  DesignBuildOperateMaintain, and  Update it - or anything in-between.   Also, a dynamic KRM system requires a continuing informational stream to keep it current;  your T-21 Team can integrate it for you, by:
 

CLASSIFYING,
STORING, and
MAKING IT ACCESSIBLE  to users.

Access Limits can be established so staff can only view information, appropriate to their work.

 
With a good Knowledge Retention Management system in service, everyone just concentrates on their job and quickly accesses the information they need - when they need it.   Your T-21 Team also establishes a system for entry of new information, so that when it's needed - it's available.   Over time, every operational detail is accumulated in the system.   The benefits and savings can be enormous.
 

Knowledge Retention Management      
Fosters Success in Any Organization.

 


 
C
OST of KNOWLEDGE RETENTION MANAGEMENT SYSTEMS by T-21.

KRM system costs will vary, depending on the project Size, Complexity, and Number of Services provided.   An example of T-21 costs for Designing, Building, and Operating an average, moderate-sized, Knowledge Retention Management system is shown below:
 

  PROJECT  SIZE               

   PROJECT  OPERATION  [CWM rates in link below]
  Bsn. Processes / Jobs:    84    System Design:          32 CWM hours
  Personnel:                      121    System Build, Test:     86 CWM hours + $350, fixed costs
  Locations:                       1    Initial Operation:          8 hours / day (5 day week)
     Routine Operation:       1-hour / day (5 day week)


Work time is billed at T-21's standard 'Completed Work Minute' (CWM) basis;  (for more on this, click:  CWM).   Charges will accrue from the actual CWM's expended.   Clients are responsible to maintain a balance sufficient to cover any work costs incurred.   For more on T-21 Charges, click:   T-21 Payments Policy.   For a listing of Departmental Rates, Click:  T-21 Rates.
    (CLOSE ENSUING PAGES AFTER VIEWING).

  


 
E
XPLORE  T-21's  KNOWLEDGE RETENTION MANAGEMENT  SERVICES.

It costs nothing to explore the advantages of T-21's KRM service for your organization.   Just  CONTACT T-21  if you think that our Knowledge Retention Management assistance might enhance your organization's Savings, Effectiveness, and Efficiency.   Your Team Manager (TM) will work with you to develop a system that will bring lasting benefits to everything you do.
 

We're Here to Help.
 


For a Closer Look at Using Outsourcing and T-21's Services, Click:
OUTSOURCING INFORMATION 

-   -   -   -   -   -   -   -   -   -   -   -   -

For a look at other T-21 Services, click:
T-21 SERVICES  
 


Thank You for Considering T-21. 
 

 

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