Quality
MANAGEMENT
- DIVISION -

 
In-House or Certified Quality Management
Programs Cut Costs and Improve Sales.
 

QUALITY IS KING, SO QUALITY MANAGEMENT IS ESSENTIAL.

Customers always seek quality.   Producers of high quality, reasonably priced products or services will succeed.   The automotive industry is one example.   A few decades ago, just a few large companies dominated the market.   When they cut costs and quality, many fell to near-disaster when newer companies put much higher quality products on the market.   Even today, the most successful automobile makers are those with the highest quality.   The same is true for most other products and services:  "Quality Counts."

Quality Management Programs are rapidly being implemented by organizations of all types, worldwide.   There are three primary reasons for this:
 

The most efficient operations emphasize built-in quality at every stage - from  Planning and Design to  final Delivery.   In years past, Quality Control (QC) / Quality Assurance (QA)  programs consisted of only random sampling and basic inspection of the final product.

Access to precise, thorough documentation is required by QM programs like  ISO9000,®  Baldrige,®  and  Total Quality Management (TQM).®   Each mandates exacting and controlled procedures, complete documentation, and thorough training.   Every worker must know  What Their Job Is  and  How To Do It Well.
 

T-21 CAN HELP.
   

 
DOCUMENTATION  FOR  QUALITY MANAGEMENT PROGRAMS.

Quality Management (QM) Documentation must be  Accurate,  Complete and  Easily Understood.   This requires Professional Authoring and Editing, rendering precise and unambiguous instructions / protocols.   Professional level Graphics (illustrations, diagrams, or pictures) may be required to accurately and simply illustrate:  assembly or testing steps,  tolerances, and  other relationships.

Our Teams can provide these services to any organization having a QM program or planning one.   T-21's Authors and Editors are the very best at forging and honing text to make its meaning immediately clear and unambiguous to any reader.   Our Graphics Specialists are adept at creating graphics - simple for easy comprehension, yet comprehensive enough for full and accurate depiction of the subject.
 

 
SUPPORT and CERTIFICATION HELP FOR A  QUALITY MANAGEMENT PROGRAM.

T-21's Quality Management service is ready with support services - like expert  writing,  editing, and  graphics.   If your organization wants to improve Quality (regardless of whether or not you seek official Certification),  T-21 can provide the help you need - just when you need it.   When your project is completed, your T-21 work cost instantly drops to zero.

T-21 staff possess the  Skills,  Knowledge, and  Experience for production of professional Text and Graphics, to help you construct a "World Class" QM program.   Our Teams can produce color or grayscale documentation on almost any medium - including:  paper Manuals,  laminated Reference Sheets,  expanded Wall Charts, or  Intranet / Internet pages.   It's all here at T-21 for you - in one package: 
 

 
If your organization is being Quality Certified - T-21 support can be a lifesaver.

Your Team Manager (TM) can work with you to ensure that all documentation is approvable by your Certification Inspector.   All T-21 documentation will be complete and exactly what your Inspector requires.
 

T-21 lifts a massive documentation burden from your staff.

T-21 support allows your staff to concentrate on actual improvement of work processes and procedures, required by Certification.   At your option, after Certification, when process changes require Documentation updating - T-21 can quickly make the changes and deliver updated media to you.

 

 
SAVINGS FROM A GOOD QUALITY MANAGEMENT SYSTEM.

Cost and Time Savings are the greatest benefits of T-21's QM support.   You'll find that no other support firms come close to matching T-21's professional work at our low cost.   We bring the efficiency and flexibility of a  Matrix Organization  to your project (CLOSE ENSUING PAGE AFTER VIEWING).   Our Teams consist of just the right people to accomplish your particular work with all possible speed and efficiency.   It's an amazingly cost-effective tool for you.

You just concentrate on your main work priorities and leave the documentation burden to T-21.   With our Teams working on your project - you don't need to squeeze time from your regular staff - or locate and manage temporary workers - or provide equipment, space and supplies for them.   When T-21 finishes your project, your work costs instantly stop.

T-21 gives you exactly what you want, when you need it - saving you money.   Using our services, you'll have no problems or unexpected costs from hiring, management time, employment taxes, unemployment claims, or long-term commitments - just Results for a guaranteed rate.

CONTACT T-21  and a T-21 Team Manager (TM) will help you decide if this service is right for you.   It costs nothing to explore the possibilities and there is never any pressure or unwanted contact, when you work with T-21.
 

It's that Simple and Effective.

COST of  T-21 QUALITY MANAGEMENT  PROGRAM DEVELOPMENT and SUPPORT.

Using T-21's Services renders the lowest costs for your project:

COST EXAMPLE.

The cost of T-21's QM Documentation Support varies with the volume and complexity of work and the project timeline.   Following is one example of average support cost for a mid-range project (including all costs of T-21's Documentation and Graphics) for a single-site enterprise with 11 production work stations and 37 separate procedural steps:

$384.21 per procedural step iteration -
(including all text, graphics, and materials)
 

Ask anyone who is knowledgeable in QM and you'll find that no one comes close to T-21's low rates and high quality.   In fact, your T-21 costs could be 30% - 40% lower than the True Costs of paying in-house staff or temporary workers for the same work.   (At T-21, you only pay for productive work time).
 

T-21's Quality Management services are billed on our standard 'Completed Work Minute' CWM basis.   Clients are responsible to maintain a balance sufficient to cover any work costs incurred.   For a listing of Departmental Rates, Click:  T-21 Rates.    For more on T-21 Charges, click:  T-21 Payments Policy.    (CLOSE ENSUING PAGES AFTER VIEWING).

 
INTERESTED IN  T-21's QUALITY MANAGEMENT SYSTEM  SUPPORT?

T-21 is here for you, whenever you need help.   If you want to alleviate the burden of QM Documentation at the least cost - just  CONTACT T-21  and a T-21 Team Manager (TM) will will work with you to provide the perfect balance of skills to meet your needs, for the lowest true costs anywhere.   There is Never any Obligation, Cost or Sales Pressure at T-21.
 

Explore What T-21 Can Do for You.
 
 

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For a Closer Look at Using Outsourcing and T-21's Services, Click:
OUTSOURCING INFORMATION 

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For a look at other T-21 Services, click:
T-21 SERVICES  
 

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Thank You for Considering T-21.